Privacy Policy
Last updated May 07, 2021
Thank you for
choosing to be part of our community at THE RABBIT HOLE THEATER COMPANY
LLC The Rabbit Hole Children's Theater The Rabbit Hole Children's Theater ",
"we", "us", "our"). We are committed to protecting
your personal information and your right to privacy. If you have any questions or concerns about this
privacy notice, or our practices with regards to your personal information, please contact us at brooke@therabbitholetheater.com .
When you https://www.therabbitholetheater.com (the
"Website"), ), we
appreciate that you are trusting us with your personal information. We take your privacy very
seriously. In this privacy notice, we seek to explain to you in the clearest way possible what
information we collect, how we use it and what rights you have in relation to it. We hope you take
some time to read through it carefully, as it is important. If there are any terms in this privacy
notice that you do not agree with, please discontinue use of our Services
immediately.
This privacy notice applies
to all information collected through our Services (which, as described above, includes
our ), as well as,
any related services, sales, marketing or events.
Please read this
privacy notice carefully as it will help you understand what we do with the information
that we collect.
TABLE OF
CONTENTS
1. WHAT
INFORMATION DO WE COLLECT?
Personal information you disclose to us
In
Short: We collect personal
information that you provide to
us.
We collect
personal information that you voluntarily provide to us when you
The personal
information that we collect depends on the context of your interactions with us and the
Personal Information Provided by You. We collect names ; phone numbers ; email addresses ; mailing addresses ; usernames ; passwords ; contact preferences ; contact or authentication data ; billing addresses ; debit/credit card numbers ; children's information ;
Payment
Data. We may collect data necessary to process your payment if you make purchases,
such as your payment instrument number (such as a credit card number), and the security code
associated with your payment instrument. All payment data is stored bystripe and paypal .
You may find
their privacy
notice link(s)
here: https://stripe.com/privacy and paypal.com/myaccount/privacy/privacyhub .
Social
Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter or other social media
account. If you choose to register in this way, we will collect the information described in the
section called "HOW DO WE HANDLE YOUR SOCIAL
LOGINS?" below.
All personal
information that you provide to us must be true, complete and accurate, and you must notify us
of any changes to such personal information.
Information automatically collected
In
Short: Some information —
such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our
We
automatically collect certain information when you visit, use or navigate the
Like many
businesses, we also collect information through cookies and similar technologies.
The information
we collect includes:
- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet
or other device you use to access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location Data. We collect location data such as
information about your device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE
USE YOUR INFORMATION?
In Short: We
process your information for purposes based on legitimate business
interests, the fulfillment of our contract with you, compliance with our
legal obligations, and/or your
consent.
We use personal
information collected via our
We use the
information we collect or receive:
- To
facilitate account creation and logon process. If you choose to link your
account with us to a third-party account (such as your Google or Facebook account), we use
the information you allowed us to collect from those third parties to facilitate account
creation and logon process for the performance of the contract.
See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" for further information.
- To
post testimonials. We post testimonials on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at brooke@therabbitholetheater.com and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information
to request feedback and to contact you about your use of our
Website .
- To
enable user-to-user communications. We may use your information in order to
enable user-to-user communications with each user's consent.
- To
manage user accounts. We may use your information for the purposes of managing
our account and keeping it in working order.
- To
send administrative information to you. We may use your personal information to
send you product, service and new feature information and/or information about changes to
our terms, conditions, and policies.
- To
protect our Services. We may use your information as part of our efforts to
keep our
Website safe and secure (for example, for fraud monitoring and prevention).
- To
enforce our terms, conditions and policies for business purposes, to comply with legal
and regulatory requirements or in connection with our contract.
- To respond to
legal requests and prevent harm. If we receive a subpoena or other legal
request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and
manage your orders. We may use your information to fulfill and manage your
orders, payments, returns, and exchanges made through the
Website .
- Administer prize
draws and competitions. We may use your information to administer prize
draws and competitions when you elect to participate in our competitions.
- To deliver and
facilitate delivery of services to the user. We may use your information to
provide you with the requested service.
- To respond to
user inquiries/offer support to users. We may use your information to
respond to your inquiries and solve any potential issues you might have with the use of
our Services.
- To
send you marketing and promotional communications. We and/or our third-party
marketing partners may use the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing preferences. For example, when
expressing an interest in obtaining information about us or our
Website , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below).
- Deliver targeted advertising to
you. We may use your information to
develop and display personalized content and advertising (and work with third parties who do
so) tailored to your interests and/or location and to measure its effectiveness.
- For
other business purposes. We may use
your information for other business purposes, such as data analysis, identifying usage
trends, determining the effectiveness of our promotional campaigns and to evaluate and
improve our
Website , products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
In
Short: We only share information with your consent, to comply with
laws, to provide you with services, to protect your rights, or to fulfill business
obligations.
We may process
or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have
given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your
data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have
entered into a contract with you, we may process your personal information to fulfill the
terms of our contract.
- Legal Obligations: We may disclose your
information where we are legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in response to public authorities to meet
national security or law enforcement requirements).
- Vital Interests: We may disclose your
information where we believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud, situations involving
potential threats to the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More
specifically, we may need to process your data or share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Vendors, Consultants and Other Third-Party Service
Providers. We may share your data with third-party vendors, service
providers, contractors or agents who perform services for us or on our behalf and
require access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service and
marketing efforts. We may allow selected third parties to use tracking technology on the
Website , which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Business Partners. We may share
your information with our business partners to offer you certain products,
services or promotions.
- Other Users. When you share
personal information
(for example, by posting comments, contributions or other content to the Website ) or otherwise interact with public areas of the Website , such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. If you interact with other users of our Website and register for our Website through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website , and view your profile.
In Short: We only
share information with the following
We only share and disclose your information with
the following
-
Data Analytics Services
-
Payment Processors
-
Order Fulfillment Service Providers
-
Website Hosting Service Providers
-
User Account Registration & Authentication Services
-
Sales & Marketing Tools
-
Retargeting Platforms
-
Social Networks
-
Communication & Collaboration Tools
-
Data Storage Service Providers
-
Performance Monitoring Tools
In Short: We may
use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to access or store information.
Specific information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice
In Short: If you
choose to register or log in to our services using a social media account,
we may have access to certain information about
you.
Our
We will use the information we receive only for
the purposes that are described in this privacy notice or that are otherwise
made clear to you on the relevant
7. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep
your information for as long as necessary to fulfill the purposes outlined
in this privacy notice unless otherwise required by
law.
We will only keep your personal information for as
long as it is necessary for the purposes set out in this privacy notice, unless
a longer retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than
When we have no ongoing legitimate business need
to process your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store
your personal information and isolate it from any further processing until
deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to
protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security, and improperly collect, access,
steal, or modify your information. Although we will do our best to protect your
personal information, transmission of personal information to and from our
9. DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not
knowingly collect data from or market to children under 18 years of
age.
We do not knowingly solicit data from or market to
children under 18 years of age. By using the brooke@therabbitholetheater.com
10. WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:
If you are a resident in the EEA or UK and you
believe we are unlawfully processing your personal information, you also have
the right to complain to your local data protection supervisory authority. You
can find their contact details here: https://ec.europa.eu/newsroom/article29/items/612080.
If you are a resident in Switzerland, the contact
details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your
privacy rights, you may email us at brooke@therabbitholetheater.com .
Account Information
If you would at any time like to
review or change the information in your account or terminate
your account, you can:
-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon your request to terminate your account,
we will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our
Terms of Use and/or comply with applicable legal requirements.
Cookies and similar
technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject
cookies, this could affect certain features or services of our
Opting out of email
marketing: You can unsubscribe from our marketing email
list at any time by clicking on the unsubscribe link in the emails that we send
or by contacting us using the details provided below. You will then be removed
from the marketing email list — however, we may still communicate with you, for
example to send you service-related emails that are necessary for the
administration and use of your account, to respond to service requests, or for
other non-marketing purposes. To otherwise opt-out, you may:
-
Access your account settings and update your preferences.
-
Contact us using the contact information provided.
-
Unsubscribe via the provided link in email communication
11. CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a Do-Not-Track ("DNT") feature or
setting you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At this stage no
uniform technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must follow
in the future, we will inform you about that practice in a revised version of
this privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if
you are a resident of California, you are granted specific rights regarding
access to your personal information.
California Civil Code Section 1798.83, also known
as the "Shine The Light" law, permits our users who are California residents to
request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please
submit your request in writing to us using the contact information provided
below.
If you are under 18 years of age, reside in
California, and have a registered account with
CCPA Privacy Notice
The California Code of Regulations
defines a "resident"
as:
(1) every individual who is in the State of
California for other than a temporary or transitory purpose
and
(2) every individual who is domiciled in the State
of California who is outside the State of California for a temporary or
transitory purpose
All other individuals are defined as
"non-residents."
If this definition of "resident" applies to you,
we must adhere to certain rights and obligations regarding your personal
information.
What categories of personal information do
we collect?
We have collected the following categories of
personal information in the past twelve (12) months:
| Category | Examples | Collected |
A.
Identifiers | Contact details, such as real
name, alias, postal address, telephone or mobile contact number,
unique personal identifier, online identifier, Internet Protocol
address, email address and account name | |
B. Personal information categories
listed in the California Customer Records
statute | Name, contact information,
education, employment, employment history and financial
information | YES |
C. Protected classification
characteristics under California or federal
law | Gender and date of
birth | |
D. Commercial
information | Transaction information, purchase
history, financial details and payment
information | |
E. Biometric
information | Fingerprints and
voiceprints | |
F. Internet or other similar
network activity | Browsing history, search history,
online behavior, interest data, and interactions with our and
other websites, applications, systems and
advertisements | |
G. Geolocation
data | Device
location | |
H. Audio, electronic, visual,
thermal, olfactory, or similar information | Images and audio, video or call
recordings created in connection with our business
activities | |
I. Professional or
employment-related information | Business contact details in order
to provide you our services at a business level, job title as
well as work history and professional qualifications if you
apply for a job with us | |
J. Education
Information | Student records and directory
information | |
K. Inferences drawn from other
personal information | Inferences drawn from any of the
collected personal information listed above to create a profile
or summary about, for example, an individual’s preferences and
characteristics |
We may also collect other personal information
outside of these categories instances where you interact with us in-person,
online, or by phone or mail in the context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services
and to respond to your inquiries.
How do we use and share your personal
information?
- Targeting cookies/Marketing cookies
- Social media cookies
- Click redirects:
In person summer camp booking on care.com .
- Social media plugins:
Facebook messenger . We use social media features, such as a 'Like' button, and widgets, such as a 'Share' button on our Website. Such features may process your Internet Protocol (IP) address and track which page you are visiting on our Website. We may place a cookie to enable the feature to work correctly. If you are logged in on a certain social media platform and you interact with a widget or button belonging to that social media platform, this information may be recorded to your profile of such social media platform. To avoid this, you should log out from that social media platform before accessing or using the
You may contact us brooke@therabbitholetheater.com , or by referring to the contact details at the bottom
of this document.
If you are using an authorized agent to
exercise your right to opt-out we may deny a request if the authorized agent
does not submit proof that they have been validly authorized to act on your
behalf.
Will your information be shared with
anyone else?
We may disclose your personal information with
our service providers pursuant to a written contract between us and each
service provider. Each service provider is a for-profit entity that
processes the information on our behalf.
We may use your personal information for our
own business purposes, such as for undertaking internal research for
technological development and demonstration. This is not considered to be
"selling" of your personal data.
- Category A. Identifiers, such as
contact details, like your real name, alias, postal address,
telephone or mobile contact number, unique personal identifier,
online identifier, Internet Protocol address, email address and
account name.
- Category B. Personal information,
as defined in the California Customer Records law, such as your
name, contact information, education, employment, employment
history and financial information.
- Category C. Characteristics of
protected classifications under California or federal law, such
as gender or date of birth.
- Category D. Commercial
information, such as transaction information, purchase history,
financial details and payment information.
- Category G. Geolocation data, such as
device location.
The categories of third
parties to whom we disclosed personal information for a
business or commercial purpose can be found under "WHO
WILL YOUR INFORMATION BE SHARED
WITH?".
Your rights with
respect to your personal
data
Right to request deletion
of the data - Request to delete
You can ask for the deletion
of your personal information. If you ask us to delete your
personal information, we will respect your request and
delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the
exercise by another consumer of his or her right to free
speech, our compliance requirements resulting from a legal
obligation or any processing that may be required to protect
against illegal activities.
Right to be informed -
Request to know
Depending on the
circumstances, you have a right to know:
- whether we collect and use
your personal information;
- the categories of personal
information that we collect;
- the purposes for which the
collected personal information is used;
- whether we sell your
personal information to third parties;
- the categories of personal
information that we sold or disclosed for a business
purpose;
- the categories of third
parties to whom the personal information was sold or
disclosed for a business purpose; and
- the business or commercial
purpose for collecting or selling personal
information.
In accordance with applicable
law, we are not obligated to provide or delete consumer
information that is de-identified in response to a consumer
request or to re-identify individual data to verify a
consumer request.
Right to Non-Discrimination
for the Exercise of a Consumer’s Privacy
Rights
We will not discriminate
against you if you exercise your privacy
rights.
Verification
process
Upon receiving your request,
we will need to verify your identity to determine you are
the same person about whom we have the information in our
system. These verification efforts require us to ask you to
provide information so that we can match it with information
you have previously provided us. For instance, depending on
the type of request you submit, we may ask you to provide
certain information so that we can match the information you
provide with the information we already have on file, or we
may contact you through a communication method (e.g. phone
or email) that you have previously provided to us. We may
also use other verification methods as the circumstances
dictate.
We will only use personal
information provided in your request to verify your identity
or authority to make the request. To the extent possible, we
will avoid requesting additional information from you for
the purposes of verification. If, however, we cannot verify
your identity from the information already maintained by us,
we may request that you provide additional information for
the purposes of verifying your identity, and for security or
fraud-prevention purposes. We will delete such additionally
provided information as soon as we finish verifying
you.
Other privacy
rights
- you may object to the
processing of your personal data
- you may request correction
of your personal data if it is incorrect or no longer
relevant, or ask to restrict the processing of the
data
- you can designate an
authorized agent to make a request under the CCPA on
your behalf. We may deny a request from an authorized
agent that does not submit proof that they have been
validly authorized to act on your behalf in accordance
with the CCPA.
- you may request to opt-out
from future selling of your personal information to
third parties. Upon receiving a request to opt-out, we
will act upon the request as soon as feasibly possible,
but no later than 15 days from the date of the request
submission.
To exercise these rights, you
can contact us brooke@therabbitholetheater.com ,
13. DO WE MAKE
UPDATES TO THIS
NOTICE?
In
Short: Yes, we will update this notice as
necessary to stay compliant with relevant
laws.
We may update this privacy
notice from time to time. The updated version will be
indicated by an updated "Revised" date and the updated
version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify
you either by prominently posting a notice of such changes
or by directly sending you a notification. We encourage you
to review this privacy notice frequently to be informed of
how we are protecting your information.
14. HOW CAN
YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or
comments about this notice, you may brooke@therabbitholetheater.com
15. HOW CAN
YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM
YOU?
Based on the applicable laws
of your country, you may have the right to request access to
the personal information we collect from you, change that
information, or delete it in some circumstances. To request
to review, update, or delete your personal information,
please mailto:info@therabbitholetheater.com
Who we are
Our website address is: https://therabbitholetheater.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
