Frequently Asked Questions
What makes The Rabbit Hole Theater different from other performing arts spaces?
At The Rabbit Hole Theater, we focus a lot more on pretend play and a lot less on technique. Children will never be told how to move or what to say, but instead will be encouraged to reach inside themselves for inspiration for our theatrical adventures, songs, and dances!
Which parks do you visit?
On our camp days, you can find us at Noe Valley Courts or Douglass Park. If we have more than 5 children, we wear matching green shirts! We also leave a note on the door telling you where we are.
Do you offer free trials?
Yes! Please email us at firstname.lastname@example.org and let us know the class you would like to try and your child’s name. Since some preparation is required for each class, please be sure to give us notice that you’re coming.
Is The Rabbit Hole Theater gender expansive?
Yes! It is especially important to us that kids feel the freedom to dress up and be whatever they want to be. We have a large selection of costumes that we do not label. We avoid any language that could categorize kids, and we encourage them to wear whatever their heart desires!
Can parents stay and watch class?
Parents are welcome to watch a class in our designated parent’s area. If you’re doing an after school club or day camp, those are drop off, but there will be a magical show at the end just for you!
How do you handle children's allergies?
If your child suffers from an allergy, please alert the staff as soon as possible so we can plan accordingly. We are a nut free studio and we do our best to keep common items that cause reactions out of the studio. If your child uses an EpiPen, also please let us know. Our staff is CPR certified.
What is your cancelation policy?
If you need to cancel for any reason and provide us a four week notice we will offer you a full credit that you can use here for any future activities! If you are unable to provide a four week notice due to illness, COVID exposure or last minute changes you will NOT receive a credit or refund. However, we will still provide you with all the high quality take-home activities you would have received, art materials, online content and audio shows!
In the unfortunate event we have to close our camp during a week due to a COVID exposure, we will move the program online! We will deliver kits to your door and still provide a full day of camp virtually! We will do everything we can to avoid this worst case scenario however the magic will continue online if we need to keep the room safe. Refunds or credits will NOT be available for those who choose not to participate online. This is the only way our small business can remain open during these times and we appreciate your support!
For a full camp day what is the ratio of teachers to students?
We offer one teacher for every six kids in camp.
What should my child wear?
Send your child in something they can move around in freely. Costumes are always welcome! In ballet class, some students wear leotards and ballet shoes, though these are certainly not required. In day camps we do a lot of painting, so don’t send them looking too fancy!
Is parking available?
There is street parking available in front of The Rabbit Hole. It can become crowded at certain times of the day, so please plan accordingly. Also, please do not park in front of our neighbor’s driveway or the bus stop!
What are your teacher credentials?
Meet The Cast! The Rabbit Hole Theater staff is a hand picked team of creative actors, artists, dancers and musicians that have a history and passion for working with children. All of our staff undergoes background checks and are CPR certified.